OnePosting Launches Conversations

OnePosting is making the e-invoicing process even more efficient with the launch of OnePosting Conversations, a secure online messaging service that allows suppliers and buyers to engage in confidential communication about shared content, such as invoices, statements, orders and PODs¹. As a result, account queries are dealt with in real time and invoices are processed even faster.

“It's all about making the invoicing process as efficient as possible”, says Gregory Duffy, CEO of OnePosting, a leading provider of integrated online invoicing solutions. “For example, if a buyer wants to query an invoice, they simply select the relevant invoice and enter a question which is received by the appropriate account manager in real time and promptly answered. It is so simple, yet helps companies reduce debtor days by dealing with queries in a quick and efficient manner.”

Improved efficiency brings cost savings to sellers as they turn around invoices faster. Since all the data is easily accessible online, there is less time wasted searching for relevant data and less times talking on the phone. Customer agents become more efficient and can work in a more methodological manner. For example, queries can be categorised, and scripts developed to respond to the most common questions. Finally, there is no risk of mislaying queries, since OnePosting leaves conversations open until either the user who created the conversation closes it or the conversation expires.

For buyers, OnePosting sends their query directly to the appropriate agent, so there is no room for error. There is an option to use pre-defined templates to facilitate the process even further. Using a single login, each buyer can view multiple conversations, both ongoing and historical, from multiple suppliers. They have a 24x7 function, so can raise queries when they want in the knowledge that a customer service agent will respond as soon as they are online.

“Irish companies are constantly looking at ways to get invoices paid on time, especially in the current environment where many are experiencing significant payment delays. OnePosting Conversations is another tool in their arsenal to turnaround invoices quickly and collect payments,” concludes Gregory Duffy.

For more News and Media articles click here to visit our News Page

-----------------------------------------------------------------------------------------
About OnePosting™

OnePosting is an electronic invoicing solution that provides a secure means for sending, receiving, storing and retrieving invoices, credit notes, statements and PODs (Proof of Delivery e.g. delivery dockets). OnePosting has more than 3000 registered businesses worldwide. Customers include Ballygowan, Glenpatrick, Publicity Mailing and Waveform Solutions. OnePosting is the proprietary software of Sentrio Technologies Limited.

For further information on OnePosting, please visit OnePosting's Electronic Invoicing Homepage . For further corporate, product and service information on Sentrio Technologies, please visit: www.sentrio.com.

For more information contact:
Finbarr McCarthy, OnePosting (a product of Sentrio Technologies Limited)
Tel: +353 (0)1 5143585, finbarr.mccarthy@sentrio.com