OnePosting Case Study Waveform Solutions

Waveform Solutions has been providing data capture and mobility solutions to a wide variety of clients across various industries since 1988. They offer a suite of software packages and mobile hardware which cover the worker both inhouse and in the field. Waveform Solutions' handheld computing solutions enable their clients to reduce the amount of paper that they handle. For example, VoiceTrack, their voice activated picking solution enables warehouse personnel to receive picking instructions via a headset and to confirm picks using a voice response, scanner or data input instead of printed pick lists.

Waveform Solutions needs were twofold: to reduce the amount of paper processed and to improve billing efficiency. As an environmentally aware company that encourages clients to use paperless solutions, it was important for the company to implement an efficient billing solution that could substantially reduce their paper output and carbon footprint. Waveform Solutions also wanted to reduce their invoicing costs and improve their billing process with a secure Electronic Invoicing solution that would easily integrate with their existing accountancy system. Sage 50 has been used for a number of years by the accounts department and their invoices were processed in the traditional way, i.e. Invoices were generated in Sage 50, then printed to the office laser printer, packed in envelopes, franked and sent out in the post. Waveform Solutions wanted to move this system online to improve their billing process and reduce their postal & administrative costs.

Waveform Solutions chose OnePosting's Electronic Invoicing solution because of its comprehensive service offering, including multi-channel invoice distribution (i.e. online, print & post, fax and electronic), online document archiving, reporting facility, business-to-business messaging and ease-of-use. The transition towards electronic invoicing has been seamless, since OnePosting integrates with Sage 50 accountancy package. As a result, there was no investment in technology and virtually no staff training required. The result is a more efficient billing system with fewer processing errors and improved customer service. Now, using Sage 50, Waveform Solution's accountancy team simply prints invoices to a file instead of printing them to a printer. This data is automatically transmitted to OnePosting’s secure data centre and clients are notified by email or text message that their invoices are available to view online. To view their statements and invoices, clients simply logon to their secure OnePosting account. Invoices are securely printed and posted by OnePosting for customers that require receiving their invoices via post, they can even receive copies by fax.

“Moving our invoicing online to OnePosting was initially a big step for Waveform Solutions but it is one that is proving to be highly successful. It is still early days for the installation and already we are seeing the benefits”, said Alan Carroll, Managing Director of Waveform Solutions. Customer adoption rates for the company have exceeded expectations as more and more customers opt to save time, money and trees by accepting receipt of their bills electronically. Additionally, Waveform Solutions is enjoying reduced billing costs since Electronic Invoicing costs are significantly lower than the cost of printing and posting invoices. Alan Carroll continues “Our stationery and postage costs have reduced considerably and we have freed up time for our administration staff since they no longer have to deal with requests for copies of invoices and statements. We anticipate further savings as more and more of our customers login to the OnePosting platform to view their accounts. Additionally, by moving to Electronic Invoicing, our carbon footprint has reduced dramatically, something that is at the forefront of our corporate ethos”. Gregory Duffy, CEO of OnePosting said, “Not only are Waveform Solutions using OnePosting to reduce the amount of paper used in their own billing function, but they are also enabling their clients to reduce the amount of paper they use for distribution, warehousing and field activity.” “Sage 50 is an extremely powerful accounting application with rich functionality and we have been able to use its capabilities with our technology to deliver significant cost savings without any additional IT investment,” said Finbarr Mc McCarthy, Sales and Marketing Director of OnePosting.

OnePosting is an electronic invoicing solution that provides a secure means for sending, receiving, storing and retrieving invoices, credit notes, statements and PODs (Proof of Delivery e.g. delivery dockets). OnePosting has more than 3000 registered businesses worldwide. Customers include Ballygowan, Glenpatrick, Publicity Mailing and Waveform Solutions. OnePosting is the proprietary software of Sentrio Technologies Limited.

For further information on OnePosting, please visit OnePosting's Electronic Invoicing Homepage . For further corporate, product and service information on Sentrio Technologies, please visit: www.sentrio.com.

About Waveform Solutions Waveform Solutions has been providing data capture and mobility solutions to a wide variety of clients across various industries since 1988. They offer a suite of software packages and mobile hardware which cover the worker both in-house and in the field. For further information on Waveform Solutions, please visit www.waveform.ie.